Café POS, order management and QR menu — in one place

In the cloud version orders and payments need the internet: if the connection drops, new orders cannot be entered, and you carry on once it is back. Tickets already sent to the printer agent are not lost — they print in order when the connection returns.

For venues that cannot risk an outage there is a local install: the server runs on a computer in the venue, so orders, the till and network printers keep working without internet.

Not straight away. If a payment fails we email you and give you a grace period; during it, orders, the QR menu, ticket printing and every other feature keep working.

If it is still unpaid when the grace period ends, the subscription is paused and new orders cannot be entered. Your data is not deleted; once you pay, you carry on where you left off.

Any 80 mm thermal printer that speaks ESC/POS and accepts network connections on port 9100 will work. The hardware page lists the models we have tested.

We do not sell hardware. We publish the list so that you do not buy the wrong device from your own supplier.

Opening an account takes a few minutes. The printer can be network (Ethernet) or USB, whichever you prefer: you install the printer agent on a computer and enter the 8-digit code from the POS screen; the agent handles the rest.

On a local install, a network printer needs only its IP address; the system tests the connection straight away.

Your data is yours. Each venue’s data is separated at the database level; one venue’s query cannot reach another venue’s rows.

The owner can download all of the business’s data at once from Settings in the POS: menu, tickets, payments and the rest — one Excel file per table, in a single ZIP. It does not depend on your plan; we do not hold your data hostage.

The Basic plan covers 3 staff, 10 tables and 50 products. On Standard and Enterprise all three are unlimited; the difference is that Enterprise manages multiple branches from one place.

We warn you as you approach a limit; we never block you from taking an order.

No. The till computer, screen, thermal printer and cash drawer are separate — we do not sell hardware.

The hardware page lists the models we have tested and roughly what they cost, so you do not buy the wrong device from your own supplier. Venues that set up their hardware with us get a package discount.

Multiple branches are part of the Enterprise plan. There is no cap on the number of branches, but additional branches are charged per branch.

We do not publish a fixed list price: a branch with three tills is not the same workload as a branch with one. Tell us how many branches and how many tills and we will get to a firm number together.

Yes. You enter the time, the party size and the table at the till; a second reservation that clashes with the same table is rejected. On the floor plan that table shows as reserved with its time on it, so a waiter cannot think it is free and seat somebody else.

When the guest arrives they are seated with one tap and their bill is opened. If they do not turn up you mark it as a no-show; how often each guest has failed to arrive builds up on their guest record.

For a deposit you record the amount you took and how you took it — transfer, cash, card. The money arrives outside the app; when the bill is settled that amount comes off automatically, with no cashier subtracting it by hand.

On the Standard and Enterprise plans you can define a recipe for every product: how many grams of coffee and how many millilitres of milk go into a latte.

When an order is paid the ingredients come off stock automatically. You can run counts, record waste, and get a warning at a low-stock threshold. The COGS report shows the cost of what you sold.

On the Enterprise plan: roster and employment records, annual leave balance, shift schedule, clock in/out and login approval flows.

It is not payroll — tax and social security stay with your accountant. A separate encrypted salary field exists for rough cost tracking; viewing it needs its own permission.

No. Orders come straight to your ari adisyon till; you accept, decline, mark ready and hand over from the till. There is no second screen to watch.

The Yemeksepeti integration is part of the Enterprise plan. On other plans you can see what it unlocks under Management → Yemeksepeti and upgrade from there.

Connect your branch under Management → Yemeksepeti; the system generates a connection code. Pass it to your Yemeksepeti account manager. As soon as Yemeksepeti links your restaurant, the first order lands on your till.

From your menu in ari adisyon. 'Send menu' pushes products and prices to Yemeksepeti; marking an item sold out also stops it selling on Yemeksepeti.

Only what delivery needs is kept: for orders delivered by the Yemeksepeti courier no personal data is stored at all; when your own courier delivers, name, phone and address are deleted automatically 30 days after the order closes.

No. Orders come straight to the Delivery board on your ari adisyon till; you accept, reject and send ready and delivered updates from the till.

It is part of the Enterprise plan. On other plans you can see what it unlocks on the Manage → Trendyol Go screen and upgrade.

The Seller ID, API Key and Secret from your Trendyol Go seller panel. Copy them from Account Details → Integration Details and paste them into Manage → Trendyol Go; they are verified and stored encrypted.

The menu and prices are managed in the Trendyol Go panel; a menu cannot be pushed to Trendyol Go from outside. ari adisyon reads your menu and maps its products to yours. When you mark a mapped product sold out at the till, it closes on Trendyol Go too.

Yes. Orders from both platforms land on the same Delivery board with a platform badge on each, and both count in the same report as the dining room.

From the “No NetGSM account?” card in Manage → Cloud phone system you can open a new account, port your existing number to NetGSM, or ask NetGSM’s sales team to call you.

Make sure your plan includes API rights; the phone system connects to ari adisyon with them.

The cloud phone system is a monthly or yearly per-branch add-on on every plan; the current price is in the calculator on the Pricing page. VAT is added.

NetGSM’s phone system and call fees are separate and paid to NetGSM.

The add-on is bought once you are on a paid plan; it cannot be turned on during the trial. It switches on the moment payment goes through, and setup takes a few minutes.

Call data is not written to the ari adisyon database: a live call is held for 2 hours and the missed-call list for 48 hours, temporarily, then deleted automatically.

Call history and — if enabled on your phone system — recordings stay in your NetGSM account. Only the business owner sees the recording link.

Each branch connects its own NetGSM phone system and counts as one line; calls land only on that branch’s tills.

You add lines in Manage → Cloud phone system; a decrease applies at the end of the billing period.