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ari adisyon

New · NetGSM cloud phone system

The caller’s name, visit count and note open at the top right — whatever screen you are on. Missed calls are not lost; you call back with one tap.

  • On every plan, as a per-branch add-on
  • Keep your existing number by porting it
  • Call records stay in your NetGSM account

No missed call

Missed calls wait on a list; call back with one tap

Every call nobody could pick up in the rush collects under the phone button on the till: how many times the number called and when it last did. When the customer calls again and you talk, it drops off the list by itself.

Tap “Call back” and the phone next to the till rings first; the moment you pick up, the customer is dialled. No typing numbers, no notes on paper.

  • How many calls came in and how many were answered: the Today tab
  • Call duration and which extension picked up
  • Recording link for the owner only
  • The list is reconciled with NetGSM’s call log, so even a lost notification shows up

What you get

Phone orders become part of the till

The phone system lives at NetGSM, guest recognition in ari adisyon: when the phone rings, both meet on the same screen.

On every screen

On the till, the menu or a report — the caller opens at the top right. Every till in the branch sees it at once.

Knows your guest

If the number is in the guest book you see the name, VIP mark, visit count and note (“peanut allergy”).

Takeaway and reservations

From the call card, one tap opens the takeaway basket or a reservation form with the number filled in.

No call left behind

Missed calls queue up; calling back rings the phone at the till first.

Per branch

Each branch connects its own phone system; calls land only on that branch’s tills.

The right people see it

Owner, manager and cashier see the caller; waiter and kitchen screens do not. Guest notes only for staff allowed to see them.

Setup

Connected in four steps

You set it up yourself from the Manage screen; everything you need is in your NetGSM panel.

  1. NetGSM account

    A NetGSM Netsantral (cloud phone system) plan and a sub-user with API rights. No account yet? Open one from the link in Manage → Cloud phone system — you can port your number too.

  2. Turn on the add-on

    1 minute

    The owner picks the number of branches in Manage → Cloud phone system and pays with the saved card; it switches on once paid.

  3. Connect the phone system

    5 minutes

    The PBX number and API password are verified with NetGSM; paste the secret address it gives you into NetGSM’s API request settings.

  4. Let it ring

    See the window on the till with “Test call”, then call your business number.

4 steps

A caller ID box or a cloud phone system?

Desktop caller ID deviceari adisyon + NetGSM cloud phone system
  • Cabled to one computer; the number shows on that screen only
  • A number, or a name someone typed into the program
  • To return a missed call you dial the number
  • Device, cable, driver and line splitter to install
  • On every till in the branch, whatever screen is open
  • Name, VIP mark, visit count and note from the guest book
  • Call back with one tap; the phone at the till rings first
  • Nothing to plug into the till; it runs in the browser

Drag it — or focus the slider and use the arrow keys.

Cloud phone system: frequently asked questions

I don’t have a NetGSM account. What do I do?

From the “No NetGSM account?” card in Manage → Cloud phone system you can open a new account, port your existing number to NetGSM, or ask NetGSM’s sales team to call you.

Make sure your plan includes API rights; the phone system connects to ari adisyon with them.

What does it cost? Are NetGSM’s fees included?

The cloud phone system is a monthly or yearly per-branch add-on on every plan; the current price is in the calculator on the Pricing page. VAT is added.

NetGSM’s phone system and call fees are separate and paid to NetGSM.

Can I use it during the free trial?

The add-on is bought once you are on a paid plan; it cannot be turned on during the trial. It switches on the moment payment goes through, and setup takes a few minutes.

Where is call data kept? Are calls recorded?

Call data is not written to the ari adisyon database: a live call is held for 2 hours and the missed-call list for 48 hours, temporarily, then deleted automatically.

Call history and — if enabled on your phone system — recordings stay in your NetGSM account. Only the business owner sees the recording link.

I have several branches. How does it work?

Each branch connects its own NetGSM phone system and counts as one line; calls land only on that branch’s tills.

You add lines in Manage → Cloud phone system; a decrease applies at the end of the billing period.

Never miss a phone order

Connect the cloud phone system to your till: the caller on every screen, missed calls on a list.

Per-branch add-on on every plan · NetGSM fees are separate