On every screen
On the till, the menu or a report — the caller opens at the top right. Every till in the branch sees it at once.
New · NetGSM cloud phone system
The caller’s name, visit count and note open at the top right — whatever screen you are on. Missed calls are not lost; you call back with one tap.
No missed call
Every call nobody could pick up in the rush collects under the phone button on the till: how many times the number called and when it last did. When the customer calls again and you talk, it drops off the list by itself.
Tap “Call back” and the phone next to the till rings first; the moment you pick up, the customer is dialled. No typing numbers, no notes on paper.
What you get
The phone system lives at NetGSM, guest recognition in ari adisyon: when the phone rings, both meet on the same screen.
On the till, the menu or a report — the caller opens at the top right. Every till in the branch sees it at once.
If the number is in the guest book you see the name, VIP mark, visit count and note (“peanut allergy”).
From the call card, one tap opens the takeaway basket or a reservation form with the number filled in.
Missed calls queue up; calling back rings the phone at the till first.
Each branch connects its own phone system; calls land only on that branch’s tills.
Owner, manager and cashier see the caller; waiter and kitchen screens do not. Guest notes only for staff allowed to see them.
Setup
You set it up yourself from the Manage screen; everything you need is in your NetGSM panel.
A NetGSM Netsantral (cloud phone system) plan and a sub-user with API rights. No account yet? Open one from the link in Manage → Cloud phone system — you can port your number too.
The owner picks the number of branches in Manage → Cloud phone system and pays with the saved card; it switches on once paid.
The PBX number and API password are verified with NetGSM; paste the secret address it gives you into NetGSM’s API request settings.
See the window on the till with “Test call”, then call your business number.
Drag it — or focus the slider and use the arrow keys.
From the “No NetGSM account?” card in Manage → Cloud phone system you can open a new account, port your existing number to NetGSM, or ask NetGSM’s sales team to call you.
Make sure your plan includes API rights; the phone system connects to ari adisyon with them.
The cloud phone system is a monthly or yearly per-branch add-on on every plan; the current price is in the calculator on the Pricing page. VAT is added.
NetGSM’s phone system and call fees are separate and paid to NetGSM.
The add-on is bought once you are on a paid plan; it cannot be turned on during the trial. It switches on the moment payment goes through, and setup takes a few minutes.
Call data is not written to the ari adisyon database: a live call is held for 2 hours and the missed-call list for 48 hours, temporarily, then deleted automatically.
Call history and — if enabled on your phone system — recordings stay in your NetGSM account. Only the business owner sees the recording link.
Each branch connects its own NetGSM phone system and counts as one line; calls land only on that branch’s tills.
You add lines in Manage → Cloud phone system; a decrease applies at the end of the billing period.
Connect the cloud phone system to your till: the caller on every screen, missed calls on a list.
Per-branch add-on on every plan · NetGSM fees are separate
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