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ari adisyon

Courier tracking

A courier tracking app lets a restaurant's own couriers see their deliveries on their phones while the till follows them on a live map. The courier delivers and records payment at the door; at end of day the cash returns to the till courier by courier. Part of the ari adisyon Enterprise plan.

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  • One app on iPhone and Android
  • Location at the till about every 10 seconds
  • Cash, card and meal card per courier

A delivery's journey

From the till to the door and back

Follow one delivery from start to finish: who took it, where it is, whether it was paid, whether the cash came back.

  1. At the till

    The delivery goes to a courier

    The till hands a delivery to a courier, or the courier taps "I'll take it" on a ready one; a notification arrives when a delivery is assigned. Several phone orders go to one courier in a single step.

    Customer details stay hidden until the delivery is taken. A courier cannot open another courier's delivery.

  2. On the phone

    A delivery courier app: one tap to set off

    The courier installs ari adisyon from the App Store or Google Play and signs in with the business address and their own PIN. The address, note and customer are on the card.

    They call the customer with one tap, open directions in Google Maps, Yandex or Apple Maps, tap "I'm on my way" and, at the door, "Delivered".

  3. On the map

    Restaurant courier tracking: the till sees where they are

    When the courier sets off, their location reaches the till about every 10 seconds. In Delivery → Couriers the marker glides to each new point. Several couriers fit on one map, and the card says so when location is not shared.

    For Yemeksepeti and Trendyol Go orders the destination is on the map too, with a dashed line from the courier. A phone order's address is written text, so only the courier appears on the map. There is no separate map key or fee.

  4. At the door

    Payment at the door: whether, and by which method, is your call

    Settings holds the "Courier takes payment at the door" switch and the methods: cash, card (the courier's POS) and meal card. When it is off, payment is taken at the till when the courier returns. Couriers see only the methods you enabled; the payment goes under their name, and the amount is the order's balance, not typed by hand. The owner changes the setting; a manager can view it, and the owner can grant the right to someone else.

    If you use a fiscal register: when a Hugin register runs payments at the branch, payment at the door is off. The courier delivers; the receipt and payment are taken at the till device, and the screen explains why. Confirm your receipt obligations with your accountant.

  5. End of day

    End-of-day courier account: cash returns courier by courier

    The cashier sees each courier's deliveries, cash, card and meal card separately, counts the cash and taps "Received". Who received it and when goes on record. Card and meal card stay out of till cash, and payments collected by the platform are counted separately.

    The cash count screen also shows the cash waiting with couriers, so you do not hunt for why the till looks short. Couriers see the same figure under "Cash on you". Deliveries and travel times are in courier performance.

Location and privacy

Courier location: only with a delivery on hand, only the last point

Location is shared while the courier holds an undelivered order and stops after the last delivery. Only the last point is kept; it is deleted after 5 minutes and never written to the database. No route history is stored.

The phone asks for location permission once. Android does not ask for always-on background location; a notification shows while sharing, which continues during directions. The handover point is deleted after 30 days with the customer data. Informing your courier is your business's responsibility under KVKK, Türkiye's data protection law; the basics are in our privacy policy.

  • Map files come from our own store, not a map company
  • Ready deliveries hide the customer's name and phone
  • Directions open in the app the courier chooses
  • Only authorised people see the location

What's included

What courier management takes

For restaurants delivering with their own couriers: map, payment and end-of-day account in one place.

Yemeksepeti and Trendyol Go restaurant couriers

Platform orders delivered by your own courier are in the same app. Trendyol Go customers see "on the way" when the courier sets off.

Ready-made Courier role

Give a staff member the Courier role. They see only their own deliveries, not orders or reports.

Bulk dispatch

Hand several phone orders to one courier in a single step; they set off together.

Courier performance

Deliveries, ready-to-road and road-to-door times are reported per courier.

Authorised screens only

The map is for people who may manage deliveries. Access ends when the role, branch or session changes.

Tied to the cash count

Cash waiting with couriers has its own line in the cash count, so the end-of-day figure adds up.

Setup

Courier tracking in four steps

No hardware to buy; couriers use their own phones.

  1. Add the courier

    1 minute

    Create a staff member, choose the Courier role and set a PIN.

  2. Install the app

    The courier installs ari adisyon from the App Store or Google Play and signs in with the business address and PIN.

  3. Set up payment

    In Settings, choose whether couriers take payment at the door and by which methods.

  4. Hand over the first delivery

    Assign it from the delivery board; the courier appears on the map once on the way.

4 steps

Courier tracking app: common questions

Which plan includes the courier tracking app?

The Enterprise plan. On other plans you can pick a courier's name when dispatching, but there is no courier app, live map, payment at the door or end-of-day courier account.

How many couriers can I add, and is there a per-courier fee?

The Enterprise plan has no staff limit and no per-courier fee. A courier is a staff member with the Courier role.

Can the customer track the courier?

No. No tracking link or SMS is sent; only the business's authorised screens see the location. Trendyol Go customers see "on the way" in their own app when the courier sets off.

Is there automatic assignment or route optimisation?

No. The till assigns a delivery or the courier takes one from the ready list. The map app the courier chooses draws the route.

Is a fiscal receipt issued for payment at the door?

The courier app records the payment but does not issue a fiscal receipt. When a Hugin register runs payments at the branch, payment at the door is off and the receipt and payment are taken at the till device. Confirm with your accountant which receipt each case requires.

Is the courier's location stored?

For live location only the last point is kept; it is deleted after 5 minutes and never written to the database, and there is no route history. The single point recorded at handover stays with the order and is deleted after 30 days.

Which orders reach the courier app?

Phone orders, plus Yemeksepeti and Trendyol Go orders delivered by the restaurant's own courier. Orders carried by the platform's courier do not. Getir and Migros are not connected.

Put your couriers on the map today

Try the Enterprise plan for free; adding a courier takes a minute.

Try Enterprise for freeContact us

No extra hardware · iPhone and Android

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